Frequently Asked Questions
Find answers to common questions about our luxury car rental services, policies, and procedures.
Reservations
You can make a reservation through our website by visiting the Vehicles page, selecting your desired vehicle, and completing the reservation form. You can also call us at +1 840 243 8681 to make a reservation over the phone.
Our minimum rental period is 24 hours. For exotic and ultra-luxury vehicles, a minimum of 2 days may be required during peak seasons.
Yes, you can extend your rental subject to vehicle availability. Please contact us at least 24 hours before your scheduled return time to request an extension.
Requirements
Renters must be at least 25 years old with a valid driver's license. For exotic vehicles (Lamborghini, Ferrari, etc.), renters must be at least 30 years old with a clean driving record.
You will need a valid driver's license, a major credit card in your name, and proof of full coverage insurance. International renters also need a valid passport and international driving permit.
Yes, a security deposit is required for all rentals. The amount varies based on the vehicle category, ranging from $1,000 for luxury sedans to $10,000 for exotic vehicles. The deposit is fully refundable upon return of the vehicle in good condition.
Insurance & Coverage
You must have full coverage auto insurance that extends to rental vehicles, including comprehensive and collision coverage with a minimum of $100,000 liability. We also offer supplemental insurance packages for additional protection.
In case of damage, you must report it immediately. Your insurance will be the primary coverage, and you may be responsible for the deductible. Any damage not covered by insurance will be deducted from your security deposit.
Pickup & Return
Our primary location is at 1616 S Vermont Ave, Los Angeles, CA 90006. We also offer delivery services to airports, hotels, and private addresses within the Los Angeles area for an additional fee.
Yes, we offer delivery and pickup services at LAX, Burbank, Long Beach, and other regional airports. Airport delivery fees start at $150 depending on the location.
Late returns are charged at an hourly rate (1/8 of the daily rate) for the first 3 hours. After 3 hours, a full additional day will be charged. Please contact us if you anticipate a late return.
Still have questions?
Our team is ready to assist you with any inquiries.
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