1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Driver's license information and date of birth
- Payment and billing information
- Rental history and preferences
- Communications you send to us
2. How We Use Your Information
We use the information we collect to:
- Process and manage your vehicle reservations
- Verify your identity and driving eligibility
- Process payments and send transaction confirmations
- Communicate with you about your rentals
- Send promotional offers and updates (with your consent)
- Improve our services and customer experience
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Insurance companies to process claims
- Payment processors to complete transactions
- Law enforcement when required by law
- Service providers who assist our operations
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security assessments.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Rental records are typically retained for 7 years for legal and insurance purposes.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications
- Lodge a complaint with a supervisory authority
7. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +1 840 243 8681
- Address: 1616 S Vermont Ave, Los Angeles, CA 90006